CUSTOMER COMPLAINTS Should you be dissatisfied with any aspect of the products or services provided by Norman G. Clark, we encourage you to complete the customer complaint form (linked below), and forward it as follows: Mail: The General Manager Norman G. Clark (A/Asia) Pty. Ltd. P.O. Box 5044 Heidelberg West DC 3081 Vic AUSTRALIA Fax: +61 3 9450 8282 Customer Complaint Form IF77a